Dakota Stair Runner

Every stair runner is carefully prepared before leaving our workshop to ensure it arrives in excellent condition.

Our ready-made stair runners are handmade in the UK and finished with our signature border before being securely packaged for delivery. Delivery is available throughout Northern Ireland, the Republic of Ireland and mainland UK.

The estimated lead time for your order is shown on each product page. Once your stair runner is ready for dispatch, you'll receive confirmation to let you know it's on its way.

If you've chosen a bespoke stair runner or requested our measuring and fitting service, one of our flooring specialists will contact you to arrange the next steps and keep you informed throughout the process.

If you have a specific installation date or need your order by a certain time, please contact our team before placing your order and we'll do everything we can to help.

We want you to shop with complete confidence.

If you've changed your mind, you can return an unused ready-made stair runner within 30 days of delivery, provided it remains in its original, unopened packaging and is in a resaleable condition.

As the item remains your responsibility until it reaches us, we recommend using a tracked and insured delivery service and taking care to protect the original packaging during transit. Returns must be arranged and paid for by the customer.

Please note that bespoke stair runners, made-to-measure products and any runners that have been cut or customised specifically for your order cannot be returned unless they are faulty or have been supplied incorrectly.

If your order arrives damaged or there is an issue with your delivery, please contact our team as soon as possible. We'll work with you to resolve the matter quickly and fairly.

If you wish to cancel your order before it has been dispatched, please get in touch immediately and we'll be happy to assist.